Today we scheduled a visit at the KLM training offices with our product owners who would make sure a couply of stewards would be present. For this day we prepared the demo to include a voice over that gives simple instructions to the trainee to slowly introduce them with virtual reality before going to the door procedures. The trainee will be tasked with opening the door, closing the door, arming the slide and opening the door again with the slide armed in place without any prior instructions of how the door works (as they should already know these procedures from the real world training). As a second test we asked the steward to remain seated while the airplane cabin fills with smoke (this event was not communicated to them beforehand to keep the act of surprise). We had planned to equip the trainees with a heartbeat sensor to get an idea on how more stressful the smoke scenario was compared to the starting scenario where nothing happens. A user test document can be found here: User Test (full). After the test we asked the testers to fill in a questionaire (can be found in the user test document). Feedback was promising and we were notified of some details we had missed.
General reception was that it looked incredibly good and users felt engaged and immersed due to proper use of audio cues. The questionare results can be found here. We took all feedback into consideration and changed our next sprint planning accordingly to accomodate for the missing features. Comments are closed.
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